30 days money back guarantee

Not 100% satisfied, then 100% money back

At MyJagua, we’re not satisfied until you are. If you’re not, we’ll refund your money within 30 days of ordering online.

Money back in three steps:

  1. After your online order, contact our customer service within 30 days, write an e-mail info[at]myjagua.com.
  2. Get a return label from us for the free return shipment.
  3. Receive a full refund of the purchase price upon receipt of the goods

We will refund this:

  • The MyJagua Tattoo (first purchase, in unopened condition).


  • You must have your residence in Germany
  • You must have bought the goods in our online shop.

Widerrufsrecht und Rechte des Käufers bei Mängeln:

Right of withdrawal and rights of the buyer in case of defects:
The statutory right of withdrawal remains in force. Until the expiry of the time limits, only the statutory conditions apply. If the statutory right of withdrawal is less extensive than the money-back guarantee, the money-back guarantee always counts. The money-back guarantee does not affect the rights of the buyer in the event of defects directed towards subsequent performance, withdrawal or reduction and, if applicable, compensation for damages. These rights would exist if the goods delivered by us were not free of defects at the time of transfer of risk. If you wish, you can receive this guarantee declaration in text form.